Handling change orders:

Changes are an expected part of any remodeling project. Over many years working within our design + build process, we have developed techniques that make the reality of changes easier on our clients. It's important and we work hard at it.

While changes are often inevitable, the unanticipated changes Terrascape Design Build Co. Inc. clients experience (only 2% of total cost) are far fewer than construction industry averages (10%) nationwide.

Terrascape Design Build Co. Inc. uses written "Change Orders" to describe one of three conditions discovered during the course of a project: Clarifications, Deletions or Additional Requests. The following is a description of each of these types of conditions:

Clarifications are used to specify a product, color, sheen, dimension or other qualifying aspect of an item previously only described in general but is now made specific in the contract with no financial impact.

Deletions are used when there has been a reduction in either scope or cost of the project. For example, a homeowner changes their mind on a product selection and no longer needs it installed. The contract is adjusted and the client is credited accordingly.

Additional Requests are used for a variety of reasons: additional work, an upgrade in materials, an additional requirement that is code or safety-related, or an unknown or below-code condition.